Education
Griffith University Parkwood, Queensland
Bachelor of Communication (Public Relations and Journalism double major) 2010 – Present
Griffith University Nathan, Queensland
Bachelor of Behavioural Science 2006 – 2009
Tweed River High School South Tweed Heads, New South Wales
Year 12 Higher School Certificate 1998
Additional Training
Edge Improv Brisbane, Queensland
Introduction to Impro January – Feburary 2012
Community Media Training – 4ZZZ FM Brisbane, Queensland
Announcer Training November 2011
The Edge – Digital Culture Centre South Bank, Queensland
Shaping content for the web October – November 2011
The Edge – Digital Culture Centre South Bank, Queensland
Introduction to Processing October 2011
Community Media Training – 4ZZZ 102.1FM Brisbane, Queensland
Coordinate outside radio broadcasts October 2011
The Edge – Digital Culture Centre South Bank, Queensland
Podcasting: Make your own radio show September 2011
The Edge – Digital Culture Centre South Bank, Queensland
Reviews and photography for web: Working the social network September 2011
Griffith University – Student Services Gold Coast, Queensland
Appeals and Grievances: Advocacy & Conflict Resolution April 2011
Mackintosh International College Gold Coast, Queensland
Responsible Service of Alcohol March 2002
Mackintosh International College Gold Coast, Queensland
Operate a Gaming Location March 2002
Employment
December 2011 – Present News Announcer/ Content producer/ Panel Operator
Saturday Brisbane Line on 4ZZZ 102.1FM Brisbane
Key Duties:
- Prepare and deliver news and in-depth reports, researching, sourcing and writing material to convey required information and fit specific time slots.
- Identify station, and introduce or close shows, using memorized scripts, and/or ad-libs.
- Select program content based on factors such as program specialties, audience, and topical content not covered elsewhere.
- Study and fact check background information in order to prepare for programs and interviews.
- Comment on music and other matters, such as weather or traffic conditions.
- Interview show guests about their lives, their work, or topics of current interest.
- Operate control consoles.
- Announce musical selections, station breaks, commercials, or public service information, and accept requests from listening audience.
- Keep daily program logs to provide information on all elements aired during broadcast, such as musical selections and station promotions.
- Locate guests to appear on talk or interview shows.
- Attend press conferences, conventions and events in order to gather information for broadcast.
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October 2011 – February 2012 Radio Announcer/ News content provider
Zedlines on 4ZZZ 102.1FM Brisbane
Key Duties:
- Prepare hourly news bulletins for Zedlines program
- Radio announcing.
- Research and fact checking.
- Online content creation.
- Media monitoring.
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July 2011 – Present Media and Community Relations Manager
Reason Australia
Key Duties:
- Advise management and stakeholders on strategies and policy issues.
- Develop the organisation’s public relations program.
- Answer public and media inquiries.
- Identify potential interest groups on behalf of the organisation.
- Issue news releases and statements to the media and stakeholders.
- Large scale media monitoring.
- Regularly updating the News and Events sections of our website.
- Maintaining social media networks through Facebook and Twitter.
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April 2008 – August 2009 Training and Development Officer/Collections Officer
PR Finance
Key Duties:
- Ensure the highest standards of Customer Care both personally and for all staff across the department for high volume inbound and outbound collections calls.
- Handling escalated customer care issues.
- Implementing and identifying training and developmental requirements for both beginner & senior staff.
- Influence the culture of teams to ensure a productive and happy environment
- Implement policies and procedures in accordance with company requirements as well as external regulatory and legislative demands.
- Communicate effectively with both internal and external departments.
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June 2007 – February 2009 Assistant in Nursing (AIN)
Healthlink
Key Duties:
- Overnight care of patients at Gold Coast Hospital and various Aged Care facilities.
- Monitoring the condition and well being of a range of individuals.
- Implementing care regimes tailored to each patient’s specific condition.
- Documenting and reporting any changes.
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March 2005 – September 2006 Customer Care/Collections Officer
GE Money
Key Duties:
- Perform high volume outbound collections calls for a variety of GE Money finance products.
- Maintaining the highest levels of product awareness in order to facilitate effective customer care outcomes.
- Independent problem solving.
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January 2003 – November 2004 Customer Care Team Leader/Supervisor
Cardcall International/Gotalk
Key Duties:
- Handle escalated customer care calls in an inbound call centre.
- Maintain the highest levels of in-house systems awareness, product awareness and team leadership.
- Monitor and evaluate up to 80 staff members per shift.
- Report directly and accurately to General Management.
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Appointments
Student Appeals and Grievances Advocate 2011 – Present
Griffith University Society for Skeptics and Freethinkers (President) 2007 – 2011
Student Council Student Representative 2006 – 2007
Qualifications
Equivalent to Cert III in Aged Care, Griffith University 2007
Blue card for Child Related Employment, Employment Screening Services 2007
Senior First Aid Certificate, Australian Red Cross 2006
Awards and Recognition
• Awarded the 2007 runner-up Australian Skeptics Prize for Critical Thinking for contributions to popularising science & critical thinking.
• Invited speaker to the inaugural Colloquium of Australian Skeptics held in Wagga Wagga, NSW in 2008
• Invited participant to the Australian University Quality Agency (AUQA) luncheon at Griffith University’s Gold Coast Campus to discuss future directions of university education.
Additional Media Experience
• Currently volunteering at 4zzz Brisbane as News content provider and announcer.
• Published in the Australian Skeptic magazine.
• Regular contributor to the Griffith University ‘G-sport and Culture” magazine.
• Owner and manager of jaysondcooke.com
• Organiser and media liaison for the 2011 Queensland “10:23 Homeopathy, there’s nothing in it”, campaign.
• Former QLD contributor for the Tank Vodcast, then Skeptic Zone Podcast.
• Contributor to the GU Skeptics and Freethinkers Weblog since 10/05/08
• Interviewed on local ABC Coast FM.
• Interviewed on ABC Brisbane’s Evenings with Katrina Davidson.
• Interviewed on ABC Southern Queenland.
• Interviewed on QUT FM, Brisbane.
• Interviewed on 4ZZZ, Brisbane.
• Interviewed on the Token Skeptic Podcast.
• Interviewed and featured with Dr Martin Bridgstock, in the Courier Mail.
• Interviewed for MX metropolitan newspaper.
